Airport Meet & Greet | Arrival | Departure | Transit
Airport Meet & Greet & Assistance Services for Smoother Arrivals, Departures & Transfers
Book professional airport assistance with Senaxus Air for arrival, departure or transit. Our team coordinates personalised guidance through the airport journey, with support tailored to the airport, flight and traveller’s requirements.
- Arrival, Departure and Transit Meet & Assist services
- Personalised airport guidance, baggage coordination and traveller support
- Available at major Indian airports, plus Dubai and Phuket
Serving travellers since 2014 | Assistance for families, senior travellers, corporate guests and VIP travellers.
60+ Airports
Across India
Arrival, Departure, Transit
Assistance
24x7
Customer support
15+ Years
of experience.
WHAT IS AIRPORT MEET & GREET?
Airport Meet & Greet Assistance That Makes Travel Easier
Airports can feel complicated when a traveller is managing baggage, check-in, immigration, security, terminal changes, children, elderly family members or a tight connection. Airport Meet & Greet – also called Meet & Assist or airport assistance – adds a trained service representative to help guide and coordinate the passenger through the parts of the airport journey permitted at that location.
Senaxus Air provides personalised assistance for arrivals, departures and transit journeys. Depending on the airport and the service booked, support may include meeting the passenger at the designated point, guiding the traveller through relevant airport processes, coordinating baggage or porter support, helping with terminal navigation, and assisting the passenger toward the exit, lounge, transfer point or boarding area where permitted.
The result is a more organised, comfortable and reassuring airport experience – especially for senior travellers, families, first-time flyers, international guests, corporate travellers and passengers with connecting flights.
CHOOSE YOUR AIRPORT ASSISTANCE
Arrival Assistance
A welcoming, guided arrival from the designated meeting point toward the airport exit or onward connection.
- Meet and guidance at the designated point
- Assistance through relevant arrival formalities
- Baggage / porter coordination where booked and available
- Help with airport navigation and exit coordination
Onward transfer or connection guidance where applicable
Departure Assistance
Practical support from the airport meeting point toward check-in, formalities and the boarding journey.
- Meet at the agreed terminal / curbside point
- Baggage / porter coordination where available
- Guidance toward check-in and required formalities
- Airport navigation and passenger coordination
Escort toward lounge / boarding area where permitted
Transit Assistance
Guidance for passengers changing flights, terminals or travel processes during a connection.
- Meet on arrival at the agreed point
- Connection and terminal navigation guidance
- Support with applicable transfer formalities
- Baggage requirement coordination where relevant
Guidance toward the onward departure area
AIRPORT ARRIVAL ASSISTANCE
Airport Arrival Assistance for a More Comfortable Welcome
If you are searching for airport arrival assistance for yourself, a family member, a senior traveller or a guest arriving in an unfamiliar city, Senaxus Air can coordinate personalised Meet & Assist support. The passenger is met at the designated service point and guided through the applicable arrival journey in line with airport procedures.
Depending on the airport and package, the assistance can help with terminal navigation, relevant arrival formalities, baggage or porter coordination, meeting a waiting driver or family member, and onward connection guidance. For international arrivals, any immigration, customs or priority process remains subject to airport rules and the facilities officially available for that booking.
AIRPORT DEPARTURE ASSISTANCE
Airport Departure Assistance From Terminal Arrival Toward Boarding
Departure assistance is designed for travellers who want organised support from the moment they reach the airport. A service representative can meet the passenger at the agreed point, assist with navigation and baggage coordination where available, guide the traveller toward check-in and the applicable formalities, and remain available through the agreed stage of the departure journey.
It is especially useful for elderly parents travelling independently, families with children, first-time flyers, VIP guests, business travellers and passengers using a busy or unfamiliar airport. Any priority check-in, fast-track, lounge or special channel is provided only where the airport or airline makes that facility available and where it forms part of the confirmed service.
TRANSIT / CONNECTION ASSISTANCE
Transit Meet & Assist for Connecting Flights
Connecting through an unfamiliar airport can involve terminal changes, transfer security, baggage requirements, immigration formalities or limited connection time. Transit Meet & Assist gives the passenger a clear point of coordination during the transfer journey.
Senaxus Air can help guide the traveller from the agreed arrival point through the applicable connection process and toward the onward departure area. Where a terminal transfer or ground movement is required, coordination can be arranged according to the airport, ticket itinerary and confirmed service. This is particularly valuable for senior passengers, families, international-to-domestic connections and travellers who prefer additional guidance during transit.
WHO IS AIRPORT MEET & ASSIST FOR?
Useful for Travellers Who Value Guidance, Comfort and Coordination
Senior Travellers
Patient airport guidance and coordination for elderly passengers travelling alone or with family.
Parents Travelling Alone
Extra support while managing children, documents, baggage and airport navigation.
Families With Children
A more organised journey through busy terminals and travel formalities.
First-Time Flyers
Clear guidance through an unfamiliar airport process from one stage to the next.
International Travellers
Support with airport navigation and the applicable international arrival, departure or transfer process.
Corporate Executives
Discreet coordination for travellers working to a schedule.
VIP Guests
Personalised Meet & Assist based on the airport and service package confirmed.
Guests Arriving From Overseas
A reassuring airport welcome and coordination toward the onward pickup or connection.
Connecting Passengers
Guidance where the journey involves a transfer, terminal change or onward flight
AIRPORT COVERAGE
Airport Meet & Greet Services Across Major Airports
Senaxus Air accepts Meet & Assist booking requests across the airports listed in the live booking form, including major destinations such as Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Kochi, Coimbatore, Jaipur, Varanasi, Udaipur, Goa, Pune, Ahmedabad and many more, together with Dubai and Phuket.
Select the airport directly in the booking form to check the current service option. Availability and service inclusions can vary by airport, date, airline, terminal and passenger requirement.
HOW IT WORKS
Book Airport Assistance in Four Simple Steps
- Select the service: Choose Arrival, Departure or Transit.
- Enter the journey details: Add the airport, date, service time, flight number and passenger information requested in the form.
- Submit the booking request: Use an active mobile / WhatsApp number and accurate flight details so the request can be coordinated.
- Receive service coordination: Senaxus Air will coordinate the confirmed assistance details for the requested airport and journey.
WHY CHOOSE SENAXUS AIR?
Airport Assistance Built Around the Passenger Journey
- Aviation-led team: Senaxus Air is built by aviation professionals and has operated since 2014.
- Arrival, Departure and Transit: One booking flow for the three most common passenger-assistance journeys.
- Multi-airport coordination: Service requests can be placed for airports across India and selected international locations listed in the booking form.
- Personalised assistance: The service can be coordinated around seniors, families, first-time flyers, corporate guests, VIP travellers and connecting passengers.
- Human support: A real service team coordinates the traveller requirements rather than leaving the passenger to navigate the process alone.
- Transparent availability: Airport-specific facilities are not treated as universal; the confirmed service depends on airport rules and available facilities.
FREQUENTLY ASKED QUESTIONS
What is an airport Meet & Greet service?
Airport Meet & Greet, also called Meet & Assist or airport assistance, provides personalised guidance and coordination for a passenger during arrival, departure or transit. The exact meeting point and service components depend on the airport and confirmed booking.
What does airport arrival assistance include?
Arrival assistance can include meeting the passenger at the designated point, guidance through applicable arrival processes, airport navigation, baggage or porter coordination where available, and support toward the exit, pickup point or onward connection. Inclusions vary by airport.
What does airport departure assistance include?
Departure assistance can include meeting at the agreed terminal or curbside point, baggage coordination where available, guidance toward check-in and required formalities, airport navigation and support toward the boarding journey. Any priority facility is subject to airport and airline availability.
Can Senaxus Air assist transit passengers?
Yes. Transit assistance can be requested for connecting passengers who need guidance through the applicable transfer process, terminal navigation or onward departure journey. The service is coordinated according to the itinerary and airport facilities.
Do you provide Meet & Greet at Delhi Airport?
Yes. Delhi (DEL) is available in the Senaxus Air booking form for Arrival, Departure and Transit requests. Submit the flight, date and service details so the assistance can be coordinated for the journey.
Do you provide Kolkata Airport assistance?
Yes. Kolkata (CCU) is available in the booking form. Meet & Greet assistance can be requested for Arrival, Departure or Transit, subject to service availability for the requested date and flight.
Is airport assistance available at Varanasi Airport?
Yes. Varanasi (VNS) is listed in the booking form. Enter the correct journey details to request Arrival, Departure or Transit assistance.
Can I book airport assistance for my elderly parents?
Yes. Senaxus Air is regularly used for family members and senior travellers who may benefit from additional airport guidance and coordination. If mobility or wheelchair assistance is needed, mention the requirement so the team can advise what can be coordinated at that airport.
Can I book Meet & Greet for someone else?
Yes. You can submit the traveller and flight details for a family member, guest or business traveller. Make sure the passenger name, flight information and active contact details used for coordination are accurate.
Do you provide assistance for domestic and international flights?
Meet & Greet requests can be placed for both domestic and international journeys at supported airports. The applicable procedures and service components differ by terminal, airline, route and airport.
Is fast-track security or immigration guaranteed?
No. Fast-track, priority channels, lounge access and similar facilities are not universal and should not be treated as guaranteed. They are available only where the airport or airline permits them and where they are part of the confirmed service.
How early should I book?
Day bookings require at least 4 hours advance notice. Night bookings between 22:00 and 06:00 require at least 8 hours advance notice. Earlier booking is recommended when the journey is complex or requires additional coordination.
What information do I need to make a booking?
Prepare the airport, service type, journey date, service time, correct flight number, passenger count, baggage details and contact information requested in the form. Transit bookings may require both arriving and departing flight details.
How will I know the service is confirmed?
After you submit the booking request, Senaxus Air will coordinate the service details with you. Please rely on the confirmation shared by the team for the final meeting point, service scope and operational arrangements.
What happens if my flight details change?
Contact Senaxus Air as soon as possible with the updated flight information. Changes are handled subject to operational feasibility, airport requirements and the terms of the booking.
Make the Airport Part of a Smoother Journey
Whether the passenger is arriving, departing or making a connection, the right airport assistance can make the journey easier to navigate and more comfortable to manage. Share the flight details with Senaxus Air and request Meet & Greet assistance for your airport.
Thank you senaxus team for arranging the service within a very short span of time
They gave timely updates with photos
Thank you, Senaxus Air team, for your empathy, professionalism, and top-notch service. Keep up the excellent work..👌
thank you once again to Senaxus air for giving the Best Airport services
They helped my mother reaching from main gate of the airport to the boarding gate and answered each of my query very calmly.
Special Thanks to Mr. Himanshu vashisht who was the supervisor he answered all my questions very patiently.
I have taken meet and greet services from Senaxus Air at Bhuneshwar for my elderly parents and it was fantastic and well supported. Thanks to Debojyoti Banerjee
From the moment of arrival, the coordination was seamless. The greeter was positioned perfectly, making the transition from the aircraft through the terminal incredibly efficient. For any professional traveling on a tight schedule, the expedited handling of security and baggage is a total game-changer.
The staff demonstrated a high level of discretion and local expertise, navigating the complexities of the airport with ease. It allowed our team to stay focused on our objectives rather than logistics. If you are looking to provide a premium, stress-free experience for executives or clients in Mumbai or anywhere this service is highly recommended.
I booked meet and greet services at Delhi airport.
truly professional team.
highly recommend team
thank you senaxus air
Mr. Naman Rathor from the Senaxus Air team was in constant touch with me one day before the Departure and he did all the required coordination with me and his team to ensure that me and my Family had an Excellent Meet and Greet Experience.
The Guest Officer assigned to help with our Luggage and to escort us to the Security check area, the Lounge area, and till the Boarding Gate was a very Well Mannered person and he demonstrated excellent Professional Behaviour.
Excellent Job done by the Senaxus Air Team.
Keep up the Great Work !
Best Wishes,
From My Son, My Wife, and Me
Very nice service must try if you are visiting in India for domestic and international flight
The staff member who greeted me was courteous and attentive, ensuring I was comfortable and informed at every step. It really took the stress out of traveling and made me feel like a VIP.
I especially appreciated how organized and efficient the service was — perfect for anyone looking to save time and enjoy a hassle-free airport experience.
I highly recommend **Seaxus Air Meet & Greet** to anyone who values convenience, comfort, and great customer service. I’ll definitely be using them again on my next trip!
Their team is very professional and cordial and they’re one of THE BEST in the game! Highly recommend
What I really liked was how smooth everything felt. Normally, Delhi Airport can get very crowded and confusing, but with this service, I saved so much time and avoided long queues. The staff was polite, quick, and made me feel comfortable the entire time.
If you are traveling with family, have elderly parents, or just want a hassle-free airport experience in Delhi, I highly recommend booking a meet-and-greet service with SENAXUS AIR. It is totally worth the money and gives you peace of mind, especially if you are visiting the city for the first time.
This is now going to be my go-to choice whenever I fly in or out of Delhi Airport.
Services Available at following airports
- AHMEDABAD AIRPORT SERVICES
- AMRITSAR AIRPORT SERVICES
- BENGALORE AIRPORT SERVICES
- BHOPAL AIRPORT SERVICES
- BHUBANESWAR AIRPORT SERVICES
- CHANDIGARH AIRPORT SERVICES
- CHENNAI AIRPORT SERVICES
- COCHIN AIRPORT SERVICES
- DEHRADUN AIRPORT SERVICES
- DELHI AIRPORT SERVICES
- DIBRUGARH AIRPORT SERVICES
- GAYA AIRPORT SERVICES
- GOA (GOX) AIRPORT SERVICES
- GOA (DABOLIM) AIRPORT SERVICES
- GUWAHATI AIRPORT SERVICES
- GWALIOR AIRPORT SERVICES
- HYDERABAD AIRPORT SERVICES
- INDORE AIRPORT SERVICES
- ITANAGAR AIRPORT SERVICES
- JAIPUR AIRPORT SERVICES
- JAMMU AIRPORT SERVICES
- JODHPUR AIRPORT SERVICES
- KANPUR AIRPORT SERVICES
- KOLKATA AIRPORT SERVICES
- KOZHIKODE AIRPORT SERVICES
- LUCKNOW AIRPORT SERVICES
- MANGALORE AIRPORT SERVICES
- MUMBAI AIRPORT SERVICES
- NAGPUR AIRPORT SERVICES
- PATNA AIRPORT SERVICES
- PORT BLAIR AIRPORT SERVICES
- PUNE AIRPORT SERVICES
- RAIPUR AIRPORT SERVICES
- RANCHI AIRPORT SERVICES
- SRINAGAR AIRPORT SERVICES
- TRIVANDRUM AIRPORT SERVICES
- UDAIPUR AIRPORT SERVICES
- VARANASI AIRPORT SERVICES
- VIJAYAWADA AIRPORT SERVICES
- VISAKHAPATNAM AIRPORT SERVICES
- Meet and Greet Services in Delhi
Senaxus Air Pvt. Ltd.
Senaxus Air Pvt. Ltd. is an outgrowth of an initiative lead by a group of aviation professionals and is a Ground Handling and aviation related services provider in India having a proven track record in serving commercial and corporate aircraft operators.
Address
Meet and Greet Services by Senaxus Air
FB-9, G.F. Shivaji Enclave, Near Rajouri Garden, New Delhi 110027, India
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