D.A.T.E.

Departure. Arrival. Transit. Exemplified.

PREFACE

During the month of January 2019, all operational airports of Airports Authority of India together handled 2,30,000 aircraft movements (excluding General Aviation Movements), and 30.92 Million passengers.

The aircrfat movements and passenger traffic have increased by 9.8 percent and 8.4 percent respectively at all Indian airports taken together during January 2019 over January 2018.

All necessary comforts & amenities have been provided for the passengers at all Airports Authority of India manned Airports. Yet at times navigating such a big and busy airports can be overwhelming, stressful and time consuming for the passengers who are short of time and patience or those who prefer to be guided / assisted and those who want to be welcomed and feel special whenever they arrive, depart, or transit at the airport.

We all feel a certain degree of ‘Airport Stress’ whenever we travel by air. As flying becomes cheaper, the airport experience is going to become more stressful because of overcrowding, leading to longer queues at immigration and security & longer waiting times.

It is to reduce the ‘Airport Stress’ and improve the passenger experience for the discerning travellers / passengers that we recommend a D.A.T.E with Senaxus Air Pvt. Ltd.

All about D.A.T.E. (Meet & Greet Services by SENAXUS AIR Pvt. Ltd.)

There was a time when people thought twice before flying. But now to add to mess, there is ‘Airport Stress’. As the airports become bigger and busier, they also become a source of stress for the passengers despite all the amenities & comforts thrown in. Snaking queues at Check-in Counters, Immigration Counters and crowds at Baggage Reclaim Belts are a common sight at the big and busy airports around the world. All these add to a passenger’s ‘Airport Stress’

Here are the main causes of ‘Airport Stress’:

  1. Arrival Anxiety

You are about to land at an airport in a foreign country and anxiety creeps in to your mind. The fear of unknown makes you anxious. Unknown country, unknown airport, unknown people; all add up to your anxiety. Despite directions and signs all over the airport; you have doubts if you are walking in the right direction or not. You want to use the wash room, but you don’t go because you don’t want to be late at the immigration counter. You want to change the currency but can’t locate the bank counter in a big airport. You want to book a cab to your hotel, but don’t know which taxi service to rely upon. Many other doubts add to your ‘Arrival Anxiety’.

  1. Baggage Burden

You have just landed at an unknown airport in a foreign country. You forgot the number of baggage reclaim belt that was announced in the aircraft & you cannot locate the board / screen where flight & baggage belt numbers are displayed. You found the belt, but it is too crowded and surrounded by people from all sides and you cannot find a trolley also. Finally, you see your baggage on the belt, but it is too heavy for you to lift and transfer on to the trolley. You want to use the wash room after you have collected your baggage but don’t want to leave the baggage unattended outside the wash room. More than the weight of your baggage, it is the experience that adds to your ‘Baggage Burden’.

  1. Departure Distress

You are going away for a holiday or going back to your country. You want your journey to begin or end seamlessly. But you can’t locate the right check-in counter, or you are just shattered to see a long queue at the immigration counter after a long wait at the check-in counter. After the security check you get lost in the duty-free shops and lose track of time and your flight gate. You start running helter-skelter after your name is announced. All this stress adds to your ‘Departure Distress’.

  1. Terrible Transfer

You have a transit / connecting flight at a big and busy airport. You need to transfer from one gate to another or from one terminal to another, but you are not sure how to do that. You don’t know if you need to go through immigration. You are not sure if you need to reclaim your bagage and transfer it yourself at check-in to the connecting flight or the airline will transfer your luggage? While you are lost in thoughts your name is being announced and you run with your hand baggage. The journey that began so well now becomes stressful because of a ‘Terrible Transfer’.

How can we reduce / alleviate ‘Airport Stress”?

Airport stress can only be reduced / alleviated by improving the airport experience for the passengers.

‘D.A.T.E.’ range of Meet & Greet service offered by SENAXUS AIR Pvt. Ltd., is a well-designed

and well-coordinated personalised concierge service that will help passengers to destress

and relax by taking away the pain related to airport navigation.

How D.A.T.E. plans to reduce / alleviate ‘Airport Stress’?

D.A.T.E. plans to seamlessly welcome and assist you at your arrival, your departure and during your transit Initially at all Northern Region Airports manned by Airports Authority of India Airports such as Lucknow, Varanasi, Hindon, Pitthoragarh, Kota, Jaipur, Jaisalmer, Jodhpur, Hissar, Jammu, Srinagar, Kanpur

  1. A.T.E. with Senaxus Turns ‘Arrival Anxiety’ into ‘Amazing Arrivals’

In India we believe in the concept of Atithi Devo Bhava that means “Guest is God”. When you land in India at any of the Airports Authority of India Airports; land with full confidence. The confidence that comes from the knowledge that you are in safe hands and you will be taken care of at the airport. Unknown becomes known as our friendly Customer Service Agent (CSA) meets and greets you outside the aircraft and escorts you through fast track immigration. You will no longer get lost in the big airports. Feel free to use the wash room while a porter carries your handbag. If you desire to change the currency, our CSA will take you to the authorised money changers at the airport. If you wish to hire a cab just ask the CSA to hail one for you. Feel free to chat with the CSA and ask him / her about places to visit in thje state you arrived at. We are sure that our CSA will turn your ‘Arrival Anxiety’ into an ‘Amazing Arrival’. Would you like to have a D.A.T.E. with Senaxus?

  1. A.T.E. with Senaxus Turns ‘Baggage Burden’ into ‘Baggage Bloom’

Our Customer Service Agent (CSA) and the porter will take you to the Baggage Reclaim Belt immediately after fast track immigration. Just identify your baggage and our porter will transfer it to the trolley and push it for you. While the CSA & the porter stand guard with your baggage, you may do a quick shopping at the Duty-Free shops located right next to the baggage reclaim belts. If you hate shopping just glide through the exit gate and our porter will put your baggage through the scanner and then in the cab that you have hired. If someone has come to pick you up, our CSA will coordinate with the waiting party / driver regarding your movement and escort you till kerb side with your baggage. All this while you walk free and enjoy the sights of the beautiful airports in India. That is what we call turning ‘Baggage Burden’ into ‘Baggage Bloom’. Would you like to have a D.A.T.E. with Senaxus?

  1. A.T.E. with Senaxus Turns ‘Departure Distress’ into ‘Delightful Departures’

Our Customer Service Agent (CSA) Agent shall coordinate in advance with your cab driver and fix a drop point for you at the airport. The CSA will meet and greet you at the drop point and the porter will help you with your baggage. The CSA will escort you to the check-in counter and assist you in completing your check-in formalities. After the check-in, the CSA will take you to the fast track immigration counter and assist you in immigration. If you love shopping then after the security check, our CSA will take you to the Duty-Free shops. Else just enjoy the delicious food served in the various outlets at the airport. Chat with the CSA as much as you want. Our CSA will be with you till the time you board the aircraft. This is what we call, turning ‘Departure Distress’ into ‘Delightful Departures’. Would you like to have a D.A.T.E. with Senaxus?

  1. A.T.E. with Senaxus Turns ‘Terrible Transfers’ into ‘Terrific Transfers’

Do not Waste any time in looking for gates or terminals for your connecting flight. Our CSA will guide you towards your connecting flight. Whether you are travelling for business or leisure, this exclusive concierge service offers personalised assistance for a seamless flight transfer at all Airports Authority of India Airports. Our CSA will meet & greet you at the arrival gate and help you with immigration. All this while a porter will take care of your baggage. Our CSA and porter will make sure that you never miss a connecting flight or never have a terrible transfer. We know how to turn ‘Terrible Transfers’ in to  ‘Terrific Transfers’. Would you like to have a D.A.T.E. with Senaxus?

About SENAXUS AIR PVT. LTD.

Senaxus Air Private Limited, an ISO 9001:2008 certified company is an outgrowth of an initiative lead by a group of aviation professionals and is a service provider in India, having a proven track record in serving commercial and corporate aircraft operators.

Senaxus Air Pvt. Ltd. offers a wide range of services at Indian airports designed by experts in the aviation and hospitality Industry and thus offers a comprehensive solution to passengers to/from or transiting through Indian airports.

To honour the trust of its clients, Senaxus Air dedicates unsurpassed efforts in setting the highest possible standards of efficiency and reliability.

With fully equipped company owned offices in India, Senaxus Air Pvt. Ltd. dedicates itself to personalized and professional attention, as demonstrated by its malleability and fluidity in solving operational details, allowing it to answer a demanding diversity of needs among its clients.

DISCOVER YOUR OWN INCOMPARABLE SENAXUS AIR PVT. LTD. SERVICES

Services Office hours –H24

  • Landing and Over flight Permits
  • Airline Representation
  • Ground Handling / Credits at all Indian & Nepalese Airports
  • Supervision of Flights
  • Operational dispatch of Aircrafts
  • Catering Services coordination
  • Fuel Services coordination
  • Hotel reservations for Crew & Passengers
  • VIP handling for Passengers and Crew.
  • Immigration and Customs Control coordination
  • Securities and Custodies services for the aircraft.
  • Ground transportation for Passengers and Crew
  • International and Domestic weather and NOTAMS
  • Crew Visa Assistance
  • Organization of expenses & systematic accounts administration for principals & clients.
  • Provision of detailed financial processes for operations to and from India.

Why a D.A.T.E. with Senaxus?

A Blind D.A.T.E. can be disastrous. It is always recommended to go out on a D.A.T.E.  with someone you can trust. Senaxus Air Pvt. Ltd. is a reputed ground handling agency approved by BCAS & DGCA for handling scheduled and non-schedule flights all over India.

When you are on a D.A.T.E. with Senaxus, you need not worry about the credentials of the company and its directors, as it has received all security clearances from the Government of India. All the staff working with Senaxus have also been security cleared.

They are well trained, well groomed, and well spoken thus making them ideal candidates to go out on a D.A.T.E. with you. Since we are already working in this domain, we also have a long list of probable clients who will be more than ready to go out on a D.A.T.E. with us.

We propose that all guests of Airports Authority of India shall be attended with due protocol delivering highest possible standard of services without any service charge and we are more than willing of maintenance of lounges at airports which shall be governed by Senaxus Air along with supporting staff of Airports Authority of India.

Our Team is enthusiastic in keeping flower arrangements in place and even upgradation of lounge facilities matching International standards and want to work in this direction with Airports Authority of India on a trail basis for six months initially.

We at Senaxus are ready to work in coordination with Airports authority of India  and willing to negotiate a win-win business for both of us. We are ready to discuss in detail about revenue generation and royalty sharing.

We look forward to having a D.A.T.E. with Airports Authority of India.


Senaxus Air

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