Written by: Senaxus Air Editorial & Operations Team | Experience: 10+ years across 40+ airports | Rating: 4.8/5 Google | Updated: July 2026 *Based on Senaxus Air's direct daily operations at this airport since 2014.* --- ---

Kochi Airport Meet & Greet | VIP Assistance at COK (2026)

Airport: Cochin International Airport (CIAL) | IATA: COK | Location: Nedumbassery, Kerala
Senaxus Air: 4.8/5 Google | Operating since 2014

Quick Answer: Kochi airport meet and greet at Cochin International Airport (COK) is a dedicated VIP escort service from Senaxus Air where a named CSA meets you at the aircraft door and escorts you through the complete airport process. COK is Kerala’s primary Gulf diaspora gateway — handling the world’s largest bilateral air corridor (Kerala-Gulf). Peak immigration waves arrive between midnight and 6 AM. Malayalam-speaking CSAs are available. Book at +91-9266541414.

What Is Kochi Airport Meet & Greet?
Why COK is India’s Most Gulf-Intensive Airport
What the Service Includes
Arrival at Kochi Airport: Step-by-Step
Departure from COK: Step-by-Step
Who Benefits Most at COK?
Kochi Airport Layout: Domestic & International
Cost 2026
How to Book
Frequently Asked Questions

What Is Kochi Airport Meet & Greet?

Kochi airport meet and greet is a paid, personal VIP assistance service at Cochin International Airport (CIAL). A Senaxus Air Customer Service Agent is assigned exclusively to you and manages your complete arrival, departure, or transit journey — from aircraft door to vehicle, or from terminal entrance to boarding gate.

Senaxus Air has operated airport assistance in India since 2014. Our Kochi team works at CIAL daily and manages one of the highest volumes of Gulf-return NRI arrivals of any Indian airport outside Mumbai and Delhi. This guide is written from direct, daily operational experience at COK.

Why Kochi airport demands professional assistance:
Kerala is the world’s most remittance-dependent state relative to population. Over 2.1 million Keralites live in Gulf countries — primarily the UAE, Saudi Arabia, Kuwait, Oman, Qatar, and Bahrain (Government of Kerala, 2024). This creates one of the world’s most intense bilateral air corridors. CIAL handles over 10 million passengers annually and is the world’s first fully solar-powered international airport. During Gulf-flight arrival waves — predominantly midnight to 6 AM — the immigration hall processes hundreds of returnees simultaneously, many carrying significant luggage and navigating complex documentation after months or years away from home.

Why COK is India’s Most Gulf-Intensive Airport

No Indian airport’s character is as completely shaped by a single diaspora corridor as Kochi’s relationship with the Gulf.

The consequences for arrivals are specific and predictable:

Midnight to 6 AM immigration waves: Emirates, IndiGo, Air Arabia, Air India Express, Oman Air, and Qatar Airways flights from Dubai, Sharjah, Abu Dhabi, Muscat, Riyadh, and Doha all land in this window. The immigration hall processes these waves sequentially in the small hours — when travelers are most fatigued and least prepared for a 45-minute queue.

High baggage volumes: Gulf returnees typically carry 2–3 large checked bags, often at maximum weight, filled with goods for family. The baggage belt process without porter coordination is physically exhausting.

Complex documentation for long-stay returnees: Workers returning after 1–3 years may carry significant cash, goods above the duty-free threshold, and re-entry documentation that customs staff scrutinise carefully. Your CSA knows the correct channel and documentation preparation.

Senaxus Air’s CSAs at COK are specifically experienced in this arrival pattern — many of them manage 3–5 Gulf-flight arrivals per week.

What Does Kochi Airport Meet & Greet Include?

Arrival

CSA meet at aerobridge or arrival hall — Malayalam or English as preferred
Immigration escort — correct counter, documentation readiness, OCI/Gulf visa support
Baggage belt escort and porter coordination
Customs guidance — correct channel for Gulf returnees
Driver pre-coordinated before landing — direct exit to vehicle
24/7 real-time flight monitoring

Departure

Curbside welcome — driver drop-off coordinated
Check-in and baggage drop for Gulf departures
Security queue management
Departure immigration escort
Gate escort — boarding confirmed

Transit

Full managed transfer for onward domestic or international connections

Malayalam-speaking CSAs: Available on request. Specify at booking.

Arrival at Kochi Airport: Step-by-Step

24 hours before: CSA name, photo, WhatsApp number, and CIAL meeting zone sent to you and/or your family waiting outside.

Meeting point: At the arrival aerobridge or hall. Your CSA has been monitoring your Gulf flight since departure and knows its real-time status.

Immigration: Your CSA routes you to the correct counter for your travel document type (Indian passport / OCI card / foreign national). For Gulf returnees with re-entry documentation, residency visas, or complex goods, your CSA confirms document order before you reach the officer. Malayalam-speaking CSA communicates in the passenger’s language throughout.

Baggage: Carousel confirmed, porter collects bags. Passengers walk out hands-free after months of carrying heavy loads abroad.

Customs: Correct channel prepared. For Gulf returnees above the duty-free limit, correct declaration guidance provided to avoid penalty.

Exit: Your family member or driver is pre-confirmed. Your CSA escorts you directly to the vehicle — not into the dense CIAL arrivals crowd where hundreds of families and taxi drivers converge.

Average exit time with Senaxus Air at COK: 35–45 minutes from aircraft. Without assistance during Gulf-wave hours: 75–110 minutes.

Departure from COK: Step-by-Step

Gulf departures from Kochi are predominantly late-night or early-morning (10 PM–4 AM). This is when CIAL’s check-in halls are at peak density.

Curbside coordination: Your CSA messages your driver 30 minutes before your arrival with the correct terminal entrance and drop-off zone.

Check-in: Direct escort to the correct airline counter. For Gulf departures, check-in coordination includes baggage weight confirmation and documentation verification — Gulf carriers have specific requirements that your CSA is experienced with.

Security and immigration: Queue routing during peak evening hours. Departure immigration guidance for international flights.

Gate: Escort to gate with boarding time confirmed. For Gulf early-morning departures, getting to the gate with time to settle before a 4 AM flight matters significantly.

Who Benefits Most at COK?

Gulf returnee workers and their families: The primary use case at COK. A worker returning from Riyadh or Dubai after 18 months, carrying 3 bags and managing re-entry documents, arriving at 2 AM — benefits from every element of Senaxus Air’s service.

NRI families receiving elderly parents: Kerala’s Gulf diaspora regularly books arrival assistance for parents or elderly relatives arriving independently. A 70-year-old grandmother arriving on a 3 AM Gulf flight needs exactly the service this guide describes.

Medical tourism patients: Kochi is home to Aster Medcity, Lakeshore Hospital, Medical Trust Hospital, and Baby Memorial — drawing Gulf-based patients for elective procedures and specialist consultations. See: Airport Assistance for Medical Travelers in India.

IT and corporate professionals: Kochi’s Infopark and Technopark have become significant IT employment centres. Corporate travelers from Infosys, TCS, and global tech companies travel through COK regularly.

International tourists: Kerala’s tourism — backwaters, Munnar, Thekkady — attracts significant international visitors who benefit from a calm, guided arrival at their first point of contact with India.

Kochi Airport Layout: Domestic & International

CIAL operates separate domestic and international terminal buildings. Unlike Kolkata or Hyderabad’s integrated layout, domestic and international facilities at COK are physically separated.

Domestic terminal: Handles IndiGo, Air India, SpiceJet, and Akasa Air domestic routes.
International terminal: Handles all Gulf carriers, Air India international, IndiGo international, and other overseas routes.

Your CSA confirms the correct terminal during booking. For transit passengers connecting between a Gulf arrival and a domestic departure, the inter-terminal transfer is managed end-to-end.

Kochi Airport Meet & Greet Cost 2026

Service	Estimated Range
Arrival — single passenger	₹2,000–₹4,000
Departure — single passenger	₹2,000–₹4,000
Transit (international to domestic)	₹3,000–₹5,500
Porter (add-on)	₹500–₹1,200

Full pricing guide: Airport Meet & Greet Cost in India 2026

How to Book

Provide: Flight details, journey type, language preference (Malayalam/English/Hindi), special needs (wheelchair, porter, medical).
– +91-9266541414 | operations@senaxusair.com | www.meetandgreetindia.in

Frequently Asked Questions

Is there a meet and greet service at Kochi airport?

Yes. Senaxus Air provides 24/7 professional meet and greet at Cochin International Airport (COK / CIAL) for arrivals, departures, and transit. Call +91-9266541414.

Can I request a Malayalam-speaking CSA?

Yes. Malayalam-speaking CSAs are available at COK. Specify this when booking.

What time do Gulf flights arrive at Kochi airport?

Gulf carrier flights to COK predominantly arrive between midnight and 6 AM. This is peak immigration congestion time at CIAL and when professional assistance delivers its greatest value.

Can I book from Dubai, Riyadh, or Muscat for my parents arriving in Kochi?

Yes. Senaxus Air accepts international bookings via WhatsApp, email, and website. See: NRI Guide to Airport Assistance for Parents.

Does CIAL have separate domestic and international terminals?

Yes. Unlike Hyderabad or Kolkata, Kochi has separate domestic and international terminals. Your CSA confirms the correct terminal at booking.

How long does it take to exit Kochi airport with Senaxus Air?

Approximately 35–45 minutes from aircraft to vehicle. During Gulf-wave midnight–6 AM arrivals without assistance, the same process typically takes 75–110 minutes.

About This Guide

Written by: Senaxus Air Editorial & Operations Team | Experience: 10+ years across 40+ airports | Rating: 4.8/5 Google
Based on Senaxus Air’s direct daily operations at this airport since 2014.

Book Airport Meet & Greet — Senaxus Air


Call / WhatsApp	+91-9266541414
Email	operations@senaxusair.com
Book Online	www.meetandgreetindia.in
Head Office	FB-9, G.F. Shivaji Enclave, Rajouri Garden, New Delhi 110027

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Cochin Airport COK Airport Gulf NRI Kerala Airport Assistance Kochi Airport meet and greet India

madhav mishra

1 month ago

I want to share my heartfelt appreciation for the outstanding special assistance team at Senaxus Air, Patna Airport. We recently booked the senior citizen assistance service for my elderly father, and the experience was flawless. From the moment he arrived at the entry gate, the dedicated staff was ready with a wheelchair and a warm, welcoming attitude. They handled the security check, check-in baggage, and boarding processes with extreme care, patience, and efficiency. Navigating a busy airport can be incredibly stressful for old-age passengers, but your team made it completely hassle-free.
Thank you, Senaxus Air team, for your empathy, professionalism, and top-notch service. Keep up the excellent work..👌

richa shrivastava

2 months ago

Very efficient and smooth. Very impressed. Highly recommend this service.

Deeman Exim

thank you for your Meet and greet services. Highly recomonded VIP services provider at Delhi Airport.
thank you once again to Senaxus air for giving the Best Airport services

Padmavathy Sankar

Mr. Debojyoti Banerjee took full care of everything from curbside to the lounge, and then to the gate. Thank you.

Himanshi Sahni

I’d booked it for my mother and she’s very happy about the services. The process was very seamless and comforting for her. Highly recommend!

aditi puri

Debojyoti Banerjee was such a great help and so polite. Thank you

Shailendra Chaturvedi

3 months ago

Loved the service what senaxus provided it was such a smooth transition.
They helped my mother reaching from main gate of the airport to the boarding gate and answered each of my query very calmly.
Special Thanks to Mr. Himanshu vashisht who was the supervisor he answered all my questions very patiently.

lakhvinder singh

Just right

I have taken meet and greet services from Senaxus Air at Bhuneshwar for my elderly parents and it was fantastic and well supported. Thanks to Debojyoti Banerjee

Lata Kusum

Used these services. Handle Very efficiently, timely and professional manner.they ensured a smooth and hassle free experience. Would definately recommend

Neelu Dhingra

Very good services. I booked meet and greet and it was a wonderful experience. Well trained and polite staff. I suggest everyone to try their services. Will contact them soon for helicopter services. Thank you.

Sushmah Kumar

I recently utilized the VIP meet-and-greet service at Mumbai International Airport (BOM) for a corporate visit, and the experience was flawless.
From the moment of arrival, the coordination was seamless. The greeter was positioned perfectly, making the transition from the aircraft through the terminal incredibly efficient. For any professional traveling on a tight schedule, the expedited handling of security and baggage is a total game-changer.
The staff demonstrated a high level of discretion and local expertise, navigating the complexities of the airport with ease. It allowed our team to stay focused on our objectives rather than logistics. If you are looking to provide a premium, stress-free experience for executives or clients in Mumbai or anywhere this service is highly recommended.

Sujith N

I recently traveled and took this service at Manglore airport, I would recommend everyone to try this. It’s amazing and their team took care of everything end to end.

aditya sharma

I used Senaxus Air’s VIP Meet & Greet service yesterday on arrival at Kolkata Airport from Delhi, and it was a smooth and hassle-free experience. The team was waiting on time, assisted with luggage, and ensured a quick exit from the airport without any stress. Everything was handled professionally, making the arrival very comfortable.

Youngminds Solutions

5 months ago

Best experience with Senaxus air
I booked meet and greet services at Delhi airport.
truly professional team.
highly recommend team

Spy Root Services

thank you so much providing Meet and greet services at Hyderabad airport. Most trusted VIP Meet and Assist service provider in india.
thank you senaxus air

Pradyumna Choudhury

6 months ago

The service extended to my aged parents at Kolkata airport was very good and I am extremely Grateful to the Organisation and the person, Mr Lal Chand

Nikhil S

I scheduled the meet and greet service for my mother, and the experience was great. Debojyoti Banerjee and Imran Sayyed were exceedingly competent, approachable, and helpful throughout the entire process. They made sure my mother was comfortable at all times, giving us wonderful peace of mind. I greatly appreciate their support and would certainly suggest this service.

Carmen Crewe

7 months ago

The service was supper very professional and excellent service.

Royal Aditya

Excellent Meet & Greet service. The staff was very professional, polite, and supportive. The entire process was smooth, quick, and completely hassle-free. It really saved time and made the airport experience stress-free. Highly recommended.”

Amit Kumar

Through Senaxus Air, I had made a Booking for the Meet and Greet Services at the Kolkata Airport for me and my Family on Sunday, 28th December 2025 for Departure by the Air India Flight Number AI-2706.

Mr. Naman Rathor from the Senaxus Air team was in constant touch with me one day before the Departure and he did all the required coordination with me and his team to ensure that me and my Family had an Excellent Meet and Greet Experience.

The Guest Officer assigned to help with our Luggage and to escort us to the Security check area, the Lounge area, and till the Boarding Gate was a very Well Mannered person and he demonstrated excellent Professional Behaviour.

Excellent Job done by the Senaxus Air Team.

Keep up the Great Work !

Best Wishes,
From My Son, My Wife, and Me

Teena Narula

9 months ago

I recently availed meet n greet services from Senaxus and was quite surprised by the professional behaviour of the staff. Staff looked very well trained and groomed. Had a very smooth transfer and everything taken care well

Parijat Tiwari

Wonderful support

हवाईजादे Aviator Ram

Staff is very professional,
Very nice service must try if you are visiting in India for domestic and international flight

Mona V

I enjoyed the service and behaviour of mr. Varun Kapoor, he is so professional with a good personality. Polite and kind nature. I would love to book service again. Thank you senaxus.

kudrat sethi

Had an excellent experience with Senaxus’ Meet & Greet service! Everything was smooth, organized, and completely stress-free. The staff was incredibly polite, punctual, and made sure every detail was taken care of from assisting with luggage to guiding me through the airport. It really made traveling feel effortless. Highly recommend for anyone looking for a seamless and comfortable airport experience.

Abhay Singh

I couldn’t be happier with my experience . From start to finish, the team was professional, friendly, and incredibly knowledgeable. They diagnosed the issue quickly, and explained everything clearly before starting any work

parth batra

I recently used the meet and greet service and I was very satisfied. Definitely, the best in the market.

Shaurya Arora

My experience with senaxus air meet and greet service was really good and smooth, the staffs are really friendly and helpful. Would highly recommend to all

Dr Praveen khatri

My experience with **Seaxus Air Meet & Greet** was outstanding from start to finish. The team was punctual, professional, and incredibly friendly. From the moment I arrived at the airport, everything was handled smoothly — check-in, luggage assistance, and fast-track security made the entire process effortless.

The staff member who greeted me was courteous and attentive, ensuring I was comfortable and informed at every step. It really took the stress out of traveling and made me feel like a VIP.

I especially appreciated how organized and efficient the service was — perfect for anyone looking to save time and enjoy a hassle-free airport experience.

I highly recommend **Seaxus Air Meet & Greet** to anyone who values convenience, comfort, and great customer service. I’ll definitely be using them again on my next trip!

Ritu kumar

Really impressed with Senaxus Company’s meet and greet services.The staff was warm, helpful, and made us feel comfortable right from the start. Everything was well-organized and perfectly managed. Great job, team Senaxus

Alpana Sharma

My entire experience was extremely smooth because of Senaxus meet and greet services! I have even used their service when I had an injury and needed wheelchair assistance, and they made my journey very comfortable and quick!
Their team is very professional and cordial and they’re one of THE BEST in the game! Highly recommend

Varun Ahlawat official

11 months ago

I booked the Meet & Greet service with SenaxusAir and it was amazing. The team was very professional, polite, and made my airport experience so easy and stress-free. Everything was handled smoothly from start to finish. I would definitely recommend SenaxusAir Meet & Greet service to anyone who wants a comfortable and hassle-free journey.

preeti bagga

Experienced and courteous staff.

Prashant Narula

Seamless. Professional. Stress-free. Senaxus' Meet & Greet service is a must for anyone who values time and comfort while traveling. Senaxus offers best in class services to make your travel hassle-free. Staff is very well trained and professional. Overall an excellent experience.

Samuel Aroutiounian

Varun was amazing. Great service a, was the best meet and greet in Delhi Senaxus Air. I will use their service always , but I would like to mention that Varun was super proffesional , very helpful and sunny human being

Ramit Tiwari

I recently used the meet and greet services by Senaxus Air and was very pleased with the overall experience. The staff was professional, courteous and efficient. The rep assisted me with my luggage and ensured a smooth transition through Check-in and security. Overall service was smooth with added comfort and convenience to my journey. I would recommend Senaxus Air services for anyone looking for a hassle-free airport experience.

Rohit Bhatt

I recently used a meet-and-greet service in Delhi, and I must say it made my travel so much easier. From the moment I landed, a professional representative was waiting with my name board, helped me with the luggage, and guided me through immigration and security without any stress.

What I really liked was how smooth everything felt. Normally, Delhi Airport can get very crowded and confusing, but with this service, I saved so much time and avoided long queues. The staff was polite, quick, and made me feel comfortable the entire time.

If you are traveling with family, have elderly parents, or just want a hassle-free airport experience in Delhi, I highly recommend booking a meet-and-greet service with SENAXUS AIR. It is totally worth the money and gives you peace of mind, especially if you are visiting the city for the first time.

This is now going to be my go-to choice whenever I fly in or out of Delhi Airport.

Sonia Kumar

Amazing services. Thanks for all the help.

Chetna Sharma

Travelling from Delhi to Jaipur was a breeze with SENAXUS Air. From seamless fast-track assistance to their warm personal touch, every detail was taken care of, making my journey truly comfortable.

Maggie Gonsalves

1 year ago

Excellent service and coordination. Polite and helpful staff and Greeters. Keep it up.

Krishnan R

Senaxus Air has been a pillar of support for our clients for years. They are professional, diligent, and aware of limitations in every airport in India. They go above and beyond to take care of their clients whoever it may be. Their absolute exccellent approach to the meet and greet service they provide sets a benchmark in the industry itself. I have known most of their team for many years, and the more I say, the less it would be. I wish them all the best in everything they do to give the best of experience to travellers.

Varun Kapoor

I really liked the Meet and Greet service of Senaxus Air at Delhi Airport. The coordination by Veer Prakash was done in a very polite and smooth manner👌

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Kochi Airport Meet & Greet: Complete VIP Assistance Guide at COK (2026)

Table of Contents

What Is Kochi Airport Meet & Greet?

Why COK is India’s Most Gulf-Intensive Airport